FAQs
Hey Friend! 🩷 We know you might have a few questions before—or after—ordering your new favorite tee, and we’re here to help! From sizing and shipping to exchanges and tee care, you’ll find answers to our most frequently asked questions below.
Our tees have a unisex, true-to-size fit—just like your favorite traditional tee! If you prefer an oversized look, we recommend sizing up one to two sizes. Most of our models size up two sizes for the relaxed, oversized fit shown in our photos.
You can also find a detailed size chart on each product listing to help you choose your perfect fit!
At this time, we do not offer custom tees, alternate colors, or special-order printing. Because all Karma tees are screen printed in-house in batches, we’re unable to make individual changes or customizations.
The available colors, designs, and sizes shown on each product listing are the only options offered for that tee.
To keep your Karma tee looking its best, turn it inside out and wash in cold water with like colors. Use a small amount of detergent, avoid fabric softener, and hang dry when possible. Because many of our tees are pigment-dyed, some fading over time is completely normal and part of their lived-in look.
If you notice blotchy or stained-looking areas after washing, don’t panic! This can sometimes be caused by detergent or mineral buildup—not damage to the tee. Rewash the tee without detergent using an extra rinse cycle. If the spots remain, soak it for one hour in a mixture of one cup of distilled white vinegar per gallon of water, then rinse thoroughly in cold water. Never mix vinegar with bleach.
We also recommend cleaning your washing machine according to the manufacturer’s instructions, avoiding overloaded loads, and using less detergent to help prevent buildup.
We accept returns and exchanges within 30 days of receiving your order. Items must be unworn, unused, and in their original condition. Please note that sale items, seasonal items, and gift cards are final sale.
To get started, email our team at shopkarmateeswf@gmail.com. For the quickest exchange, you can return your original tee and place a new order for the size you need. If you’d rather send your tee back first and have our team exchange it, simply include a note in your package with the size you’d like.
You can view our complete Return and Refund Policy for more details.
Our Monthly Tee Subscription orders ship around the middle of each month.
For new subscribers, your first shipment depends on when you sign up:
- If you subscribe on or before the 25th, your first tee will ship that month.
- If you subscribe after the 25th, your first tee will ship the following month.
Once your subscription begins, you can look forward to a new surprise Karma tee shipping mid-month!
All sale and seasonal items arefinal saleand cannot be returned or exchanged. Please double-check the size chart and product details before placing your order. If you have any questions before purchasing, our team is always happy to help!
Please email us at shopkarmateeswf@gmail.com as soon as possible with your order number and the change you’d like to make. We’ll always do our best to help, but because our small team begins processing and printing orders quickly, changes and cancellations are not guaranteed once your order is in production.
Once an order has shipped, we’re unable to change or cancel it.
We’re a small business with a small team, and every Karma tee is screen printed in-house with lots of love! Please allow 4–6 business days for your order to be printed, packed, and shipped. Business days do not include weekends or holidays.
We work hard to get every order out as quickly as possible, and we truly appreciate your patience and support if we experience an unexpected delay!
Don’t worry—your package may still be on its way! USPS occasionally misses the initial acceptance scan, which means tracking may continue to show “Label Created” even after your order has left our shop. In many cases, tracking will update once the package reaches the next postal facility—or it may not update until delivery.
Please allow 2–3 business days for USPS tracking to update before contacting our team. Once a package leaves our shop, we can only see the same tracking information available to you, but we’ll be happy to help if your tracking still hasn’t updated after a few business days.
USPS will occasionally mark a package as delivered before it actually arrives. In most cases, it will show up within the next business day. We recommend waiting one business day and checking around your property, mailbox, and with nearby neighbors.
If your package still hasn’t arrived, please contact your local post office directly. Once an order leaves our shop, we can only see the same tracking information available to you, while your local post office may be able to provide additional delivery details or locate the package.
Please email us at shopkarmateeswf@gmail.com as soon as possible with your order number and the correct shipping address. If your order hasn’t been processed or shipped, we’ll do our best to update it.
Once your package has shipped, we’re unable to change or redirect the delivery address. Please double-check all shipping information before completing your order.
Still have questions?
If you don’t see the answer or solution you’re looking for, please email us at shopkarmateeswf@gmail.com. We’re a small team of real people, and we’re always happy to help! Please include your order number, if applicable, so we can assist you as quickly as possible.
Thank you for supporting our small business!
